All reputable online poker companies employ security staff, both to protect the company's interests by preventing fraud, and to guard players' interests by thwarting collusion, multi-accounting and bot use in the games. Effective security measures can save you money, boost player satisfaction and trust, and safeguard your reputation.
However, there is a major problem with the current status quo. Say your security team has a major breakthrough, and catches a ring of colluders. It's a huge case that has taken hundreds, maybe even thousands, of man hours to reach a conclusion. As a company, you've spent a fortune on developing tools to catch collusion rings like this one and training expert staff to use them.
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November 2010
Alex Scott asks why the industry doesn't work more closely on security issues that affect everyone
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